Through 16 years of production experience in various roles, Doug has continued to find success in delivering solutions to clients by maintaining his focus on hospitality and service.  As the events industry continues to evolve, he is enthusiastic about new and unique ways we help clients effectively deliver their messages to audiences worldwide.  Doug will help you safely increase your audience size, while you gather valuable insights and continue to improve your events. 

Tom is a strategic and client-centric experiential leader who builds long lasting and successful customer relationships, while leading his teams to understand and authentically execute on a brand’s business goals. Based out of New York, Tom has delivered on his unparalleled passion for the events industry for over 8 years, and connects the magic of Concise’s virtual, hybrid, and in-person Chime Live event platform and production services, with his customers in the professional services, healthcare services/pharmaceutical, and finance sectors.

Joanne has extensive brand management experience with expertise in directing integrated communication campaigns for utilities, software, FMCG, travel, and start-ups. Joanne is focused on growing our business through brand building and supporting the introduction and expansion of our end-to-end event production services and dynamic Chime Live platform to new regions, markets and sectors.

Mario heads Project Management in the UK and shares his expertise with Concise customers on ways to elevate audience engagement. He started his Concise journey as an Event Technician back in 2012, delivering events in Europe, Asia, and America before joining the project management team in 2016. Working closely with our in-house designers, developers, and technicians to deliver the best possible event experiences from start to finish. Mario is an expert in refining your event experience and delivering polished, professional shows for your in-room, virtual and hybrid participants.

Kevin is fascinated by all forms of interactive media and is passionate about developing new ways to engage audiences through tech. His extensive experience in product, technical and project management underpins his track record of conceiving and delivering commercially successful first to market products; this is evidenced in his team’s development of Chime Live^℠ and its flexible suite of engagement tools. Kevin specialises in innovative interactive product design, application/data security, IOS and mobile applications, information architecture, accessibility, and usability.

With a background in theatre and marketing, Jo is passionate about creativity, people and connection. She takes a consultative approach to client projects, partnering with planners to truly understand their objectives and support them throughout their pre-event, event and post-event journey. Jo is focused on delivering engaging, interactive virtual and hybrid experiences and is a specialist in pharmaceutical and finance events.

Jim brings over 20 years’ experience of working with event engagement technology and is driven to improve participant engagement and interaction at events. Jim supports the sales, project management and technical teams in delivering over 300 events each year that exceed clients’ expectations and deliver measurable results. Jim helps planners boost participation and gathering meaningful data and insights at virtual and hybrid events in EMEA & APAC.

Phil founded Concise over 20 years ago and has developed it into an international leader in the events sector. Concise pioneered the use of mobile apps at corporate events and now, as part of the Encore family, offers its virtual and hybrid end-to-end event production services globally. Phil has always been focused on excellent service and innovation, and he enjoys sharing his experience and original ideas with clients.