Experienced. Knowledgeable. Visionary. The Concise leadership team has transformed the event industry with innovative practices, advanced technology and a dedication to service that exceeds expectations and resets the bar for event partnership and performance.


Jim Hughes

Senior Director, Digital Products

Jim brings over 20 years’ experience of working with event engagement technology and is driven to improve participant engagement and interaction at events. Jim supports the sales, project management and technical teams in delivering over 300 events each year that exceed clients’ expectations and deliver measurable results. Jim helps planners boost participation and gathering meaningful data and insights at virtual and hybrid events in EMEA & APAC.

Jo Merriman

Director of Commercial & Operations

With a background in theatre and marketing, Jo is passionate about creativity, people and connection. She takes a consultative approach to client projects, partnering with planners to truly understand their objectives and support them throughout their pre-event, event and post-event journey. Jo is focused on delivering engaging, interactive virtual and hybrid experiences and is a specialist in pharmaceutical and finance events.

Tom Sparkes

Regional Sales Director

With industry expertise, Tom takes a consultative approach to understand clients event objectives and desired outcomes. He collaborates with clients to create an event proposal that reflects their vision and takes their stakeholders through an interactive Chime Live journey experience. By working closely with clients, project managers, developers, and the on-site technical teams, Tom ensures that the event planning and execution is seamless and tailored to clients needs.

Karen McKeogh

Karen McKeogh

Customer Engagement Manager – Global Sales

Karen is an accomplished professional with a diverse background in the hospitality, conventions and events industry and has over 15 years of experience within Canada, the UK & the USA. Her experience involving many facets of event production enables her to anticipate the needs of clients on all levels and provide the best possible customer service. Karen continues to thrive in the dynamic world of live, virtual and hybrid events, embracing new challenges and opportunities to further enhance customer experiences.

Christian Sanchez

Christian Sanchez

Customer Engagement Manager – Global Sales

With over 10 years of experience spanning the corporate events industry and hospitality sector in the US & Puerto Rico. Christian is a goal-oriented hospitality and events industry professional who has managed multiple aspects of the event planning process from inception to completion. With the privilege of working with financial services sector, Fortune 500 organizations and non—profits ranging multiple industries.

Kevin McFarlane portrait

Kevin McFarlane

Director of Product Development, Global

Kevin is fascinated by all forms of interactive media and is passionate about developing new ways to engage audiences through tech. His extensive experience in product, technical and project management underpins his track record of conceiving and delivering commercially successful first to market products; this is evidenced in his team’s development of Chime Live and its flexible suite of engagement tools. Kevin specialises in innovative interactive product design, application/data security, IOS and mobile applications, information architecture, accessibility, and usability.

Mario Savva - Regional Operations Manager - Production

Mario Savva

Regional Operations Manager - Production

Mario heads Project Management in the UK and shares his expertise with Concise customers on ways to elevate audience engagement. He started his Concise journey as an Event Technician back in 2012, delivering events in Europe, Asia, and America before joining the project management team in 2016. Working closely with our in-house designers, developers, and technicians to deliver the best possible event experiences from start to finish. Mario is an expert in refining your event experience and delivering polished, professional shows for your in-room, virtual and hybrid participants.

Joanne Wang portrait

Joanne Wang

Director of Marketing, Global

Joanne has extensive brand management experience with expertise in directing integrated communication campaigns for utilities, software, FMCG, travel, and start-ups. Joanne is focused on growing our business through brand building and supporting the introduction and expansion of our end-to-end event production services and dynamic Chime Live platform to new regions, markets and sectors.